Legal notice
Last updated: August 28, 2026
This Legal Notice provides information about the operator of metabloom.eu and the legal conditions applicable to the use of this website.
1. Website Operator
Brand / trading name:
MetaBloom
Company / website operator:
EMAG SHOP INTERNATIONAL SRL
Legal form:
Societate cu răspundere limitată (SRL) incorporated under Romanian law
Registered office:
Str. Careiului nr. 220/L
Satu Mare, Județul Satu Mare
Romania
Tax identification number / EU VAT number (CUI):
RO40478285
Trade Register number:
J30/137/2019
European Unique Identifier (EUID):
ROONRC.J30/137/2019
Customer service email:
support@metabloom.eu
Website:
metabloom.eu
2. E-commerce Platform and Technical Services
The MetaBloom online store operates using the Shopify e-commerce platform provided by Shopify International Limited / Shopify Inc. Shopify provides the technical infrastructure used to display products, process orders and provide customer account and checkout functionality.
Domain and related hosting or technical services are provided by:
Claus Web SRL
Satu Mare, Romania
Telephone: +40 261 768080
Website: clausweb.ro
3. Purpose of the Website
MetaBloom is an online store offering the MetaBloom Re-Change program and food supplement products to customers in selected European countries.
The website provides information about MetaBloom products, ingredients, product use, the MetaBloom Re-Change program, ordering, delivery, subscriptions, customer accounts and related services.
4. Food Supplement Information
Products offered through MetaBloom are food supplements and are not medicinal products.
Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle.
Information provided on this website is intended for general informational purposes and does not constitute medical advice, diagnosis or treatment.
Customers should follow the instructions and warnings provided with the relevant product. Where appropriate, customers should seek advice from a qualified healthcare professional before using a food supplement.
5. Intellectual Property
Unless otherwise stated, all content available on metabloom.eu, including but not limited to:
- text and written content;
- photographs and images;
- graphics and illustrations;
- videos;
- logos and trademarks;
- product names and product presentation;
- website design and layout;
- downloadable materials; and
- other creative or proprietary content
is protected by applicable intellectual property laws.
Such content may not be reproduced, copied, distributed, modified, published, transmitted, commercially exploited or otherwise used without prior written permission from the relevant rights holder, except where such use is expressly permitted by applicable law.
The MetaBloom name, branding and associated visual elements may be protected trademarks or other proprietary identifiers.
6. Accuracy of Information
We make reasonable efforts to ensure that information published on metabloom.eu is accurate, complete and up to date.
However, despite these efforts, errors, omissions or outdated information may occasionally occur.
We reserve the right to correct errors and to modify, update or remove website content, product information, prices, availability or other information at any time where permitted by applicable law.
Information relating to an order already concluded with a customer remains subject to the applicable contractual terms and mandatory consumer protection laws.
7. Product Availability
Products displayed on the website are offered subject to availability.
Displaying a product on metabloom.eu does not guarantee permanent availability.
Where a product becomes unavailable after an order has been placed, we will handle the situation in accordance with the applicable Terms and Conditions and consumer protection requirements.
8. External Links
This website may contain links to websites, services or resources operated by third parties.
Such external websites are outside our control. Unless expressly stated otherwise, EMAG SHOP INTERNATIONAL SRL does not endorse and is not responsible for the content, availability, security, accuracy, terms, products, services or privacy practices of third-party websites.
Customers access external websites at their own discretion and should review the applicable terms and privacy policies of those services.
9. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.
Subject to mandatory legal rights, EMAG SHOP INTERNATIONAL SRL is not responsible for losses resulting solely from circumstances outside its reasonable control, including temporary technical interruptions, third-party service outages, telecommunications failures or other external technical events.
This provision does not affect statutory consumer rights or liability for defective, damaged, incorrect or otherwise non-conforming goods.
10. Customer Accounts and Online Services
Certain features of metabloom.eu may require or allow the use of a MetaBloom customer account.
Customers are responsible for providing accurate information and for maintaining the confidentiality and security of their account access credentials.
Eligible order cancellations, return requests, order information and tracking information may be available through the Orders section of the MetaBloom customer account.
Detailed rules concerning orders, cancellations, returns, refunds, subscriptions and delivery are set out in the relevant policies available on metabloom.eu.
11. Applicable Law
This website and this Legal Notice are governed by the laws of Romania.
However, where a customer is a consumer residing in another country, this choice of law does not deprive the customer of any mandatory consumer protection rights granted by the laws applicable in their country of residence or by European Union law.
12. Related Policies
Use of metabloom.eu and purchases made through the website may also be governed by our other policies, including our:
- Terms and Conditions
- Privacy Policy
- Cookie Policy
- Refund & Returns Policy
- Shipping Policy
- Subscription / Cancellation Policy
The current versions of these policies are available on metabloom.eu.
13. Contact
For questions regarding MetaBloom, our products, orders, delivery, cancellations, returns or other customer service matters, please contact:
EMAG SHOP INTERNATIONAL SRL
Str. Careiului nr. 220/L
Satu Mare, Județul Satu Mare
Romania
Email: support@metabloom.eu
EU VAT / CUI: RO40478285
Trade Register: J30/137/2019
EUID: ROONRC.J30/137/2019
We aim to respond to customer inquiries as soon as reasonably possible.
